VDMA Event on Complaints Management

On September 23, 2025, the VDMA Conference on Claims Management in Frankfurt am Main will focus on transparency in goods and value flows. Look forward to an engaging and practice-oriented presentation by Jan Pöppelbaum (MHP), who, from 3:45 p.m. to 4:30 p.m., will demonstrate how companies in the mechanical engineering sector can manage their claims processes in a holistic and efficient way.

Learn how to use SAP Q-notifications effectively and discover the benefits of an integrated complaints management system. You will also be introduced to the MHP AddOn CCX – a tool designed to provide methodological support in the problem-solving process. In addition, the presentation will show how material and value flows can be transparently represented and controlled using SAP.

SAP QM is not only seen as a traditional documentation tool, but as a digital control center that combines management, documentation, and tracking in a single system – increasing transparency, reliability, and efficiency throughout the entire complaint handling process.

Register now & learn more about it: VDMA-Tagung

We look forward to your participation!