Detail

MHPPitstop l IT service management

07/23/2013 MHPDeepDive

Optimal support for your business processes!

In our Pitstop, we will present how IT service management can have a positive effect on your business processes, products and thus the competitiveness of your company. In this context, we will discuss different ITSM models with regard to sourcing, costs, performance and flexibility in addition to diverse quality criteria. Finally, we will highlight how all models can benefit from an IT service management "made in Germany" - also X-Shore models.

What awaits you in this WebSession:

  • What does quality mean in IT service management (factors)?
  • Quality from a subjective, objective and cost-oriented perspective
  • Overview of different IT service models
  • Comparison of models (incl. pros & cons)
  • Presentation as to how all models can benefit from ITSM "made in Germany"

 

> Once you register, you will receive an e-mail with the dial-in information and a short description on the free WebSession.

We look forward to welcoming you to the WebSession!

EVENT INFORMATION

07/23/2013
Beginn: 13:00 (CEST)
Ende: 14:00 (CEST)

Language: German

EVENT FORM

Online

EVENT LOCATION

WebSession