Customer-supplier integration in the complaint process via QDX and the add-on CCX
The VDA (German Association of the Automotive Industry) specifications stipulate customer-supplier integration in the complaint process via QDX and the 8D report. The MHP add-on Complaint Cockpit supports the integrated complaint process between customers and suppliers. In this connection, the acquisition and administration of complaint-relevant data serves to increase the data quality and thus a target-oriented and measurable control of the improvement process. The Complaint Cockpit Xtension offers users a way to optimally process complaints.
What awaits you in this web session:
- Presentation of functional scope of our add-on Complaint Cockpit
- Presentation of current further developments in the Complaint Cockpit (CCX)
- Practical examples for the optimal use of the tool
- We will answer your questions both during and after the presentation
Product manager Complaint Cockpit at MHP
> Once you register, you will receive an e-mail with the dial-in information and a brief description on the free web session.
We look forward to welcoming you to the web session!
Beginn: 13:00 (CEST)
Ende: 14:00 (CEST)